Privacy policy
Email you launch updates and Borro news
You said yes (your consent)
Keep a record of your choices, and honour any unsubscribe
Our legitimate interest in respecting your choices
Keep the site safe and working
Our legitimate interest in running a secure site
Count visits and see how people use the site
Your consent, for analytics cookies. Our legitimate interest, for Framer’s cookie-free counts
Share information with Mortgage Force where it needs it to meet its regulatory duties
Our legitimate interests and legal obligations
On this site, nothing makes decisions about you automatically. We don’t sell your information. You can take back your consent whenever you like, and it won’t affect anything we did before.
Who we share it with
A few trusted suppliers help us run the site. They only act on our instructions.
HubSpot stores your sign-up details and sends our emails. If you accept cookies, it also records your visits and gives us usage statistics.
Google Analytics, if you accept analytics cookies, gives us usage statistics.
Framer hosts our website. It also gives us basic visit counts without cookies.
Mortgage Force (UK) Ltd, the FCA-authorised firm we operate under. We may need to share your details with it for regulatory and compliance checks. It handles them under its own privacy notice.
We may also share information with our professional advisers, and with regulators, police or courts if the law says we must.
Where your information goes
HubSpot stores your sign-up details mainly in Germany, in the EU. Some information may still be handled elsewhere, including the US, by HubSpot, Framer, Google and their service providers. When that happens, we rely on recognised safeguards such as the UK and EU standard contractual clauses and the EU-US Data Privacy Framework. Ask us if you’d like more detail.
How long we keep it
We keep your email address and marketing choice until you unsubscribe or ask us to delete them. Once a year we tidy the list and remove anyone who’s gone quiet. If you unsubscribe, we keep your email address on a “do not email” list so we don’t contact you again by mistake. We keep records of your consent for as long as we need them to show we followed the rules. Google Analytics data is kept for up to 14 months.
Cookies
Essential cookies make the site work, and they don’t need your consent. Everything else only runs if you say yes in our cookie banner. You can change your mind any time using the cookie settings banner on our web pages.
Essential
Cloudflare, through our HubSpot sign-up form
Protects the form from bots (cookie: __cf_bm)
No
Analytics
Google Analytics
Counts visits and shows which pages people use
Yes
Analytics and marketing emails
HubSpot
Counts visits, links them to your contact record once you sign up, and shows how our emails perform
Yes
We also use Framer Analytics, which doesn’t use cookies. It counts daily visitors without storing anything on your device or tracking you across days.
Your rights
You can ask us to:
give you a copy of what we hold about you
correct anything that’s wrong
delete it
limit how we use it
stop using it for marketing, or object to other uses based on our legitimate interests
give it to you in a portable format
You can unsubscribe at any time from any email we send, or by contacting us. We aim to reply within one month, and we don’t normally charge.
If we get something wrong, tell us first so we can put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
Changes and contact
This notice covers our coming-soon site only. When Borro launches, we’ll publish a fuller one explaining how we handle your information when you create an account, and we’ll email you about it. We won’t use what you give us now for anything new without telling you first and, where the law requires it, asking you again.
Questions, or want to use your rights? Email privacy@borrobetter.com or write to Borro Better Ltd, The Henley Building, Newtown Road, Henley-on-Thames, Oxon RG9 1HG.